Shipping & Returns
Shipping Information
1. Order Processing Time:
- We strive to process and ship all orders as quickly as possible. Orders typically undergo processing within [number of business days, e.g., 1-3 business days] from the date of purchase.
- Please note that orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Methods and Carriers:
- We partner with reputable shipping carriers to deliver your orders securely and efficiently. The available shipping options and carriers will be presented during the checkout process.
- Depending on the destination and shipping method selected, you may have the option to choose from standard shipping, expedited shipping, or other available shipping services.
3. Shipping Timeframes:
- Shipping timeframes depend on the shipping method chosen and the destination address.
- Standard shipping usually takes between [number of days, e.g., 5-10 business days] for domestic orders, and [number of days, e.g., 10-20 business days] for international orders.
- Expedited shipping options are available for faster delivery, with estimated delivery times between [number of days, e.g., 2-4 business days] for domestic orders and [number of days, e.g., 5-10 business days] for international orders.
4. Order Tracking:
- Once your order is processed and shipped, you will receive a shipping confirmation email containing a tracking number and a link to track your package's status.
- Please note that it may take up to 48 hours for the tracking information to become available.
5. Shipping Costs:
- Shipping costs are calculated based on the shipping method selected, the destination address, and the total weight of the order.
- During the checkout process, you will be provided with the exact shipping cost before finalizing your purchase.
6. Shipping Restrictions:
- Some products may be subject to shipping restrictions based on their size, weight, or the destination's regulations.
- If any shipping restrictions apply to your order, we will notify you promptly, and alternative arrangements will be made if possible.
7. Address Accuracy:
- It is crucial to provide accurate shipping information during the checkout process to ensure the successful delivery of your order.
- Hashtag Cables will not be responsible for shipping delays or failed deliveries resulting from incorrect or incomplete shipping addresses provided by the customer.
8. Undeliverable Packages:
- If a package is deemed undeliverable due to an incorrect address, multiple delivery failures, or refusal of delivery, the customer will be responsible for any return shipping fees incurred.
- In such cases, a refund for the purchase price (excluding shipping fees) will be issued once the package is received and processed.
9. International Shipping:
- For international orders, please be aware that customs duties, taxes, and fees may apply. These charges are the responsibility of the recipient and are not included in the product or shipping costs.
If you have any questions or concerns regarding our Shipping Policy, please don't hesitate to contact our customer support team at thelastdisciplebook@gmail.com Thank you for choosing PeterChin.com Online, and we appreciate your business and support.
Return & Exchange Information
Refund Policy for all PETERCHIN.COM Books and Products :
At PeterChin.com Online, we value your satisfaction and strive to provide high-quality products to our customers. However, we understand that there may be instances where you need to return a wrong t-shirt size. To ensure a smooth and hassle-free return process, we have established the following refund policy:
1. Eligibility for Refund:
- The Clothing Item must be returned within 14 days from the date of purchase.
- The product must be in its original condition and packaging, undamaged, and free from any signs of wear or usage beyond what is necessary for inspection.
2. Refund Method:
- We offer a full refund for the returned clothing item, excluding any shipping or handling charges incurred during the initial purchase.
- The refund will be processed using the same payment method used for the original purchase.
3. Return Process:
- To initiate the return process, customers must contact us via email at [your@email.com]. Please include the following details in your email:
- Order number
- Product name and description
- Reason for return
4. Return Authorization:
- Once we receive your return request, our customer support team will review the information provided and issue a return authorization if the product meets the eligibility criteria.
- The return authorization will include further instructions on how to proceed with the return.
5. Return Shipping:
- Customers are responsible for the return shipping costs.
- We recommend using a trackable shipping method to ensure the safe and timely delivery of the returned product.
- PeterChin.com is not liable for any damages or losses that occur during the return shipping process.
6. Inspection and Refund Processing:
- Upon receiving the returned Clothing Item or Book, our team will inspect it to ensure it meets the eligibility criteria.
- If the product is found to be in its original condition and packaging and meets the stated requirements, we will process the refund within [number of days, e.g., 5 business days] from the date of receiving the return.
7. Non-Eligible Items:
- Products that are damaged beyond repair or show signs of extensive, bruised covers, pages, and/or creases of books, use beyond inspection are not eligible for a refund under this policy.
- Opened or used products, accessories, or items missing from the original packaging will not be eligible for a refund.
8. Communication:
- Throughout the return process, we will maintain communication with you via the email provided during the return authorization.
9. Contact Information:
- For any questions or concerns regarding the refund policy or the return process, please contact our customer support team at [customer support phone number or email].
Please read and understand our refund policy before initiating a return. By purchasing from PeterChin.com, you agree to comply with the terms and conditions outlined in this policy.
PeterChin.com reserves the right to amend or modify this refund policy at any time without prior notice. Any changes will be effective immediately upon posting the revised policy on our website.
Date of last update: 12/01/2023
Thank you for choosing PeterChin.com. We appreciate your business and look forward to your continued support.